Privacy Policy

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Bruce County Privacy Statement

The Corporation of the County of Bruce is committed to respecting your privacy and protecting your personal information. The County of Bruce’s management of personal information is governed by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

This Privacy Statement explains our current practices regarding what information County departments may collect, use, and secure when you visit our websites. In addition, some departments may post further detailed statements related to their specific programs. Those statements supplement this Privacy Statement.


Our Privacy Statement covers the following topics:



Scope of Privacy Statement

This policy covers the web sites that are owned and/or operated by the Corporation of the County of Bruce. This includes but is not limited to:

The site is coordinated and maintained by the Information Technology (IT) Department. Web content is produced by each department within the County.

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What Kind of Information is Collected When You Visit Our Web Sites?

When you browse or download information from County of Bruce websites, our servers automatically collect limited amounts of standard information for traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. The County cannot identify you from this information. We collect the following standard types of information:

  • Internet Protocol (IP) addresses of the computers being used to access our sites;
  • the operating systems and the types and versions of browsers used to access our sites;
  • the Internet Service Providers used by visitors to our sites;
  • the dates and times users access our sites;
  • the pages visited;
  • the keywords users enter into our search engine; and

The County of Bruce’s computer systems use hardware and software to anonymously monitor unauthorized attempts to upload or change information at County websites, disrupt service, or otherwise cause damage. As a general practice, we make no attempt to link this information with the identity of individuals visiting our sites. If an attempt to damage our site has been detected, we can take further actions.

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What Happens When You Send Us Personal Information Online?

You may choose to provide us with personal information such as your name, address, phone number, and e-mail address if you wish to:

  • submit an e-mail, comment, question or request or subscribe for information online;
  • provide feedback, participate in consultations or surveys online.

When you visit a County department’s website, any personal information you provide will be used to respond to your message and/or provide you with the requested service or product. The collection of personal information by County departments is in accordance the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The Act authorizes County departments to collect only the personal information that is necessary for the administration of a County program. At the time the information is collected, you will be informed of the specific purpose for which it is being collected.

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How Do We Use Cookies?

Some County websites use cookies. A cookie is a small text file sent from a Web server and placed on your computer’s hard drive. A cookie is generally used to enhance your browsing experience. You can choose to set your browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie. Check your browser’s “Help” files to learn how to do this. If you choose to refuse cookies, you may not be able to access some of the interactive features on our websites.

Cookies used by the County of Bruce, do not give us access to anything on your hard drive and cannot do anything to your computer. County departments may use two types of cookies: session cookies (temporary) or persistent cookies (longer-term continuing use).

  • Session cookies may be used to support on-line feedback/discussion, forms and registration. They are used only during your online session and expire when you close your browser. Without session cookies, moving around our websites could be much slower.
  • Persistent cookies are different from session cookies because they are stored on your computer’s hard drive for some length of time. They are usually used if you want us to remember information about your web preferences (e.g. large font) and passwords for automatic log-in purposes.

A place to start for further information on ‘cookies’ is at the website of the Information and Privacy Commissioner of Ontario.

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The County’s security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. The County uses up-to-date security safeguards to protect its networks and websites from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. The County’s safeguards include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind the County firewall.

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Can I use material from County Web sites?

In order to ensure compliance with Canadian Copyright Laws, please contact the Department responsible for any material you wish to copy or use from County web pages. This includes but is not limited to any text, graphics, design elements, photos and movie clips. You may not use any of these elements without the express written permission of the County.

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What Steps Can I Take to Protect My Online Activities?

Users are encouraged to learn about protecting their own computers to ensure that their online activities remain private. One place to start for tech tips is Carnegie Mellon Software Engineering Institute – CERT Coordination Center.

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Why Personal Information is Collected

The County collects and retains personal information for the following reasons:

  • To process your requests for services, products or additional information
  • To communicate with you regarding services that you have requested
  • ┬áTo meet legal and regulatory requirements

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Use and Disclosure of Personal Information

The County of Bruce is the sole owner of the information collected on the site. The County does not use or retain personal information that you provide for any secondary purposes unless you have first been notified and your permission has been obtained. The County will not sell, rent, share or otherwise disclose your personal information to any organization or individual outside the County unless you are first notified and your permission is received, except in the following circumstances. The County may disclose your personal information:

  • To companies contracted to process your requests
  • For law enforcement purposes
  • For purposes of acting in emergency situations affecting the health or safety of an individual
  • For the purpose for which the information was obtained
  • as otherwise authorized or required by law

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Correcting/Changing Personal Information

You have a right to access your personal information collected by the County of Bruce. You are entitled to request correction of your personal information if you believe it contains an error or omission. You are entitled to require that a statement of disagreement be attached to the information reflecting any correction that was requested but not made. You are entitled to require that any person or body to whom the personal information has been disclosed within the year before the time a correction is requested or a statement of disagreement is required be notified of the correction or statement of disagreement.

To make a request, please contact our Privacy Commissioner by e-mail at

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Contact information

Questions or comments regarding this policy, or the administration of the Municipal Freedom of Information & Protection of Privacy Act at the County of Bruce may be directed to the County’s Privacy Commissioner by e-mail to, by calling (519) 881-1291 or writing to:

30 Park Street, Box 70 Walkerton, Ontario NOG 2V0 Canada

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